FAQ
What material are your handbags made of?
As a vegetarian brand we do not use leather, skins, fur or feathers in any of our products, collaborations or licensed products. We do not think that any animal should give their life for the sake of fashion. We diligently work to source and design beautiful, modern and innovative materials that we use to create our signature handbags, all of which are PVC free.
How long is the order delivery time?
For jewellery, we make our best efforts to deliver each item in your order within 7 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it. In case of Handbags, the products will be delivered to your location in 4-5 working days.
How do I make an exchange?
Please email us your issue on info@diviano.com and we would be glad to solve the same for you.
What kinds of payment methods do you accept?
We accept major Indian Credit and Debit Cards and also have the facility of Cash on Delivery. Please note that COD orders above Rs. 50,000 will not be accepted. It is advisable to opt for Prepaid payment methods in case of higher amounts.